About Tri-Cities Wine Lab
Our Mission, Vision and Values
Our Mission
The Tri-Cities Wine Lab delivers affordable, reliable, and fast testing services to Wineries, Grape Growers, Breweries and Industry Consultants from the heart of the Pacific Northwest.
Our Vision
The Tri-Cities Wine Lab continues to grow toward being the first choice in analytical services for Wineries, Grape Growers, Breweries and Industry Consultants in the Inland Northwest.
Our Values
• We serve our clients so they can succeed and reach their goals.
• Our services must be delivered with confidence and convenience.
• Commitments are honored within the expected time frame.
• We are active participants in our industry.
• We learn constantly, listen with purpose, and teach with everyone’s success in mind.
• We are always kind and respectful, even when we must deliver a bad message.
• Results are a product of process. Trust the process to trust the result.
• A result cannot be blamed for being itself. You cannot blame 14.26 for being what it is any more than you can blame a dandelion for being a weed.
• We do not leave the lab until equipment is clean and maintained.
• We accept responsibility for our performance and take responsibility for our failures without making excuses or blaming others.